Support

Welcome to the Ballotics Support page. We're here to help you with any issues or questions you might have while using our app. Below, you'll find answers to common questions, as well as ways to get in touch with us for more personalized assistance.

Frequently Asked Questions (FAQs)

How do I opt-out of personalized ads?

You can opt-out of personalized ads by adjusting the settings on your device. For Android users, go to "Settings" > "Google" > "Ads" and turn on "Opt out of Ads Personalization." For iOS users, go to "Settings" > "Privacy" > "Advertising" and turn on "Limit Ad Tracking."

How do I use the Congress feature?

To use the Congress feature, enter your address when prompted. This will allow the app to locate your congressional members. Please note that your address is saved locally on your device and is not shared with any third parties.

What data does Ballotics collect?

Ballotics collects crash data to help diagnose and fix issues within the app. We also use AdMob by Google to serve ads, which may collect your device's advertising ID and certain data such as your IP address. If you use the Congress feature, your address is saved locally on your device and is not transmitted to our servers.

Contact Us

If you couldn't find the answer you're looking for, feel free to contact our support team. We're here to help!

Email: [email protected]

Report a Bug

Encountered a bug or issue? Let us know! Your feedback helps us improve the app.

Email: [email protected]

Feature Requests

Have a great idea for a new feature? We're always looking for ways to improve Ballotics. Submit your feature requests and ideas to us.

Email: [email protected]